service after-sale

Repairing is good for the planet! Let's protect our environment

Eukleed presents its after-sales service.

Our After-Sales Service Manager is working on replacing a touchscreen on a panel PC. This specialized task requires great precision, meticulousness, and concentration. Eukleed guarantees the success of all your projects in IoT, connectivity
, and embedded systems, as well as the longevity of all your products!

RMA REQUEST

Return of defective equipment.

To ensure efficient management of equipment returns, we kindly ask you to follow the procedure below.

  • No material may be returned without a prior request for return.
  • Please fill in the form below, defining as precisely as possible the cause of the defect and the conditions of use.
  • You will receive a return authorization number by e-mail.
  • Make a visible note of the returns number on the outside of the package.
  • The material must be sent to us with the return authorization document you received by e-mail.

If you have any difficulty filling in this form, please contact Véronique, our Customer Service Manager, on 01 60 86 80 04.

Contact
Technical information
* required fields

Eukleed is committed to securing your information and keeping it strictly confidential. All mandatory information (*) collected is necessary
for the proper processing of your request.

Thank you for your interest! Your request has been processed
Oops! Something went wrong while submitting the form.

OUR SERVICE WORKSHOP

INTEGRATION / ASSEMBLY
IN OUR WORKSHOP

Technical assistance and support
throughout the project lifecycle.

EQUIPMENT:
1000 systems/month, test bench, storage server, NAS clean room, mechanical workshop, test bench
& cabinet for MSL3+.

TECHNICAL SUPPLIES:
Workshop integration, electronics development, software development, mechanical development,
After-sales laboratory.

TRACEABILITY:
ERP and production management, component traceability
by machine, after-sales service, non-conformity control.

HUMAN RESOURCES:
Technical experts, integration management, assembly technicians, test management, after-sales technicians.

View product catalog

About EUKLEED

The result of a merger between several SMEs with different areas of expertise, including Syscom Electronique, Prorep, 6TA, Aptech, BF Display, Atemation®, La Tecnika Due in Italy, and GSR Technoloy Italy, the Eukleed Group integrates and distributes a wide range of innovative solutions to manufacturers designing high-tech equipment. With over 30 years of experience, Eukleed has real expertise in the fields of wireless communications, displays, IHMS, industrial PCs, sensors and active components, and lithium batteries.
The Eukleed group, together with its Italian subsidiaries, has a turnover of around €60 million and has two logistics centers in Lisses (91) and Turin. The group is a member of the SPDEI and ASSODEL trade associations.
The Eukleed organization is made up of more than eighty people and meets the most demanding standards in the industry.
Driven by a passion for technology, the Eukleed teams select suppliers who bring real innovation to their market.

AFTER-SALES SERVICE PROCESS

In order to ensure efficient management of equipment returns, we kindly ask you to follow the following procedure:

No equipment should be returned without first making a request for return.

Fill in the form above or click on request for return, please define as precisely as possible the cause of the defect and the conditions of use.

You will receive a return authorization number by e-mail within 48 hours. This number is valid for 1 month.

Make a visible note of the returns number on the outside of the parcel

The equipment must be sent to us accompanied by the returns authorization document you received by e-mail.

If you have any difficulty in completing this form,
please do not hesitate to contact Véronique
our Customer Service Manager on 01 60 86 80 04.

RETURN REQUEST

They trust us

Why choose Eukleed?


Discover all
of our products

Our product engineers can help you with your projects in Connectivity & IoT / Display / Embedded Systems / Components / Sensors & Energy Conversion.

Come and meet our experts
for the success of your projects!

Discover our products

Presentation of the Eukleed Group

Eukleed is an integrator and distributor of electronic and industrial IT solutions. Integration and distribution of innovative electronic solutions with leading partners in their market.

Our product experts will assist you in finding competitive prices.

Download our presentation

Industrial PC assembly, Panel PC/Box PC

Eukleed manufactures a range of solutions based on customer specifications, from box PCs to complete 19" racks and 4U chassis.

Drawing on decades of experience and a brand new assembly workshop with high-performance equipment.

Discover our services

How does it work?
What's next?

1
Request a quote

On each of our product pages,
, you'll find a contact form so that one of our experts can call you back quickly
.

2
Contact / Estimate

A specialized and responsive team,
our product engineers, are at your service all year round to meet your needs and offer you the most competitive prices on the market.

3
Personalized support

Our product engineers are with you every step of the way
to ensure the success of your project
and the achievement of your objectives.

(without obligation)
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.